Act-On Named a Visionary in the 2018 Gartner Magic Quadrant for CRM Lead Management



PORTLAND, Sept. 17, 2018 – Act-On Software, the leading Adaptive Marketing platform that drives personal and purposeful multi-channel marketing for mid-market enterprises, announces that it has been positioned by Gartner, Inc. as a Visionary in the 2018 Magic Quadrant for CRM Lead Management. Gartner’s evaluation is based on extensive research and customer feedback that speaks to Act-On’s completeness of vision and ability to execute. This is the second time that Act-On was named a Visionary in this Magic Quadrant analysis.

“To us, our Visionary position in the 2018 Gartner Magic Quadrant for CRM Lead Management is confirmation of our promise to innovate bravely, guide customers to unlock creative marketing strategies, and help marketers connect at a more personal level,” said Kate Johnson, Act-On Software CEO. “We feel that Gartner analysis reflects this commitment to spark better inbound and outbound marketing, enable a tighter alignment with sales, and turn customers’ data into applicable substance.”

Act-On’s Adaptive Marketing vision for the future of marketing automation is the new standard for B2B marketing automation. Adaptive Marketing adds an intelligence layer that predicts, adapts, and responds to the way each customer wants and expects to be engaged. This allows marketers to deliver more precise, personalized engagement paths for buyers and customers. In doing so, marketers will have access to engagement data everywhere, so they can promptly deliver the best message, at the perfect time, through the ideal channel with machine learning.

Act-On’s Adaptive Marketing vision and strong focus on customer success has driven its recent business momentum. In a sign of customer confidence, Act-On set company records for contract lifetime value while hiring almost 100 new employees in 2018. Some of Act-On’s 4,000+ customers include large enterprise organizations like Samsung Semiconductor, Inc., The Guardian Life Insurance Company of America® (Guardian), and Hughes Europe, along with customers across key industries such as NYU (Higher Ed), GenPak (Manufacturing) and Truity Federal Credit Union (Fiserv).

Gartner, Magic Quadrant for CRM Leader Management, Ilona Hansen, Jason Daigler, Julian Poulter, Noah Elkin, 12 September 2018.


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About Act-On Software

Act-On Software is the leader in adaptive marketing solutions that empower marketers to achieve the purposeful and personalized engagement that their business needs to thrive. Act-On makes customer data actionable, enabling marketers to strategize better business outcomes, drive more relevant multi-channel marketing, and generate higher customer lifetime value — all with the fastest time-to-value. For more information, visit Act-On Software.