From online courses and community forums to our support engineers and customer success specialists, we’re here to collaborate with your team and investigate, educate, and resolve any topic.
Real people. Real solutions. Our technical experts and marketing mavericks are here to help you hash out any platform questions or marketing solutions. From live chat to our call center to our support site, we’re here for you anytime — ready to lend a hand.
If you’re like us, you love getting into the nitty-gritty. From our help articles to free on-demand courses to our customer forum – Act-On Connect – we’ve got more educational content than you can shake an eBook at. Ready to master the art of Act-On?
Need more in-depth, personal engagement from our team? Look no further than our Gold and Platinum programs. Delivering our fastest technical support response times with unparalleled product expertise, we’re your trusted advisors, and we’re here to ensure you make the most of our platform and achieve long-term success.
Sometimes you just need a little extra help. Our Marketers-on-Demand are here to help you build and deploy your campaigns so you can focus on creativity, efficiency, and results.
For more in-depth, active engagement, consider our Gold and Platinum support levels. They include everything from the standard Silver package, plus additional resources dedicated to your marketing automation success.
| Silver | Gold | Platinum | |
|---|---|---|---|
| On-Demand Training Library |
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| Direct Act-On Support |
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| Live Chat Support |
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| Enhanced Support Response Times | Basic | Best | Best |
| Named Customer Success Manager | No |
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| Proactive Customer Account Management | No |
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| Escalation Management | No |
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| Business Reviews | No |
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| Deliverability Reviews | No | No |
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| Monthly Check-In | No | No |
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| Marketer On-Demand Services | No | No |
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We work with financial industry marketing rockstars every day. If you’re looking for a little bit of proof, or something to share with your exec team to legitimate your choice of Act-On for marketing automation, maybe this collection of use cases will help.
As financial institutions continue to leverage digital marketing to grow their customer base and maintain relationships, many have yet to realize the full potential of marketing automation. As a financial marketer, you may face several challenges, including relying on legacy systems, poor technology integrations, changing compliance and regulations, and a lack of access to important data. Here’s what you need to know to make the most of your marketing automation software.
Get the guide for up-to-the-minute best practices for generating high-quality leads, creating segmented, personalized experiences, and growing your manufacturing business. In the age of self-service product discovery, you can’t afford to stop your digital transformation at the marketing department’s door. Implementing tools like marketing automation can make all the difference.
