Get the Friendly, Knowledgeable Support You Need
Superior support that surpasses the competition. Act-On’s exclusive focus on marketing automation means we provide the expert help and resources you need for success. Count on us to deliver exceptional assistance precisely when you need it most.
Live Technical Support
Get real-time support and solutions from our team of experts via live chat, phone, zoom, or our support site. We’re here to help with any platform or marketing questions you have.
Helpful Resources
Visit Act-On Connect for a wealth of educational resources including help articles, best practice guides, and new feature updates. Master the art of Act-On and get the most out of your martech investment.
Professional Services
Need expert help for specialized marketing automation needs? Our Professional Services team is here to assist you. Our market-leading Deliverability Consulting Services ensure your emails reach the inbox, the most crucial factor for email marketing success.
Support Packages
Collaborate, learn, and resolve with Act-On’s comprehensive support resources. From online courses and community forums to our support engineers and customer success specialists, we’re here to investigate, educate, and assist your team with any topic.
Premium Support
Upgrade to Act-On’s Premium or Premium+ programs for more personalized and comprehensive support. With these programs, you’ll receive unlimited new user training paths, office hours, guidance sessions, faster response times with shorter service level agreements (SLAs), and added deliverability insights to ensure your emails reach customers’ inboxes. Maximize the value of your marketing automation efforts with our premium support options.
I looked at several solutions including Pardot and Marketo. We decided to go with Act-On Software because the company has great customer service and flexibility. Act-On offered all of the main features as its competitors with a flexible pricing plan allowing us to build up our marketing activities over time.
JESSICA HUGHEY
Director of Marketing at Sertifi
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