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For this first webinar in the series, we spoke with Whitney Swales, VP of Guest Recognition and Loyalty at Red Lion Hotels Corporation. She shared how RLH delivers exceptional brand experiences, while using Act-On’s platform to deliver and scale automated welcome, loyalty, and transactional campaigns to individual guests at 1,000 properties across 8 unique brands.
Watch the on-demand webinar below!
Webinar: Customer Spotlight Series
Topic: Creating Customer Experiences That Matter
Featuring: Whitney Swales, VP of Guest Recognition and Loyalty at Red Lion Hotels Corporation
Presenters: Sarah Moore, Senior Customer Marketing Manager, and Jennifer Bader, Senior Marketing Specialist