Retain Customers

You worked hard to win those new customers, and now you need to keep them. Customer retention is all about creating a meaningful impact through positive onboarding, adoption, educational, and renewal experiences — all much easier to deliver with marketing automation.

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Explore Ways to Retain Customers

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Onboard Customers
Drive customer engagement from day one with automated welcome campaigns and personalized onboarding content.
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Product Adoption
Accelerate product adoption with automated programs designed to educate across every customer segment and journey stage.
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Nurture Customers
Keep customers engaged with multichannel campaigns that help them reap the greatest benefits your brand has to offer.
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Automate Renewal
Support important conversations with tailored messages, automatically delivered at the optimal moment to secure renewals.
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Onboard Customers

New customers are excited and ready to hear from you. Capture this opportunity with automated welcome campaigns and start engaging new customers with timely messaging and personalized educational content.

Product Adoption

Even though the deal is closed, consistent brand communications remain crucial. Marketing automation ensures seamless delivery of triggered transactional, commercial, and educational messages throughout the lifecycle, driving adoption and improving customer experiences.

Nurture Customers

When customers keep seeing value, they keep buying. Multichannel lifecycle marketing programs (including webinars, email, social, and SMS) engage your customers, facilitate feedback, and can be tailored to every segment and stage.

Automate Renewal

Turn expiring contracts into extended commitments. Renewals always involve a human touch, but automated, event-triggered emails complement one-on-one conversations with perfectly timed, personalized reminders to the right inboxes.

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