Act-On Success Story
The organization serves more than a million fans, and produces two of the sport’s most prestigious tournaments – the PGA Championship and the Ryder Cup.
With Act-On, we’re selling tickets hand over fist. We can reach the right people at the right time.
Kevin Scott
Senior Director Technology
Overview
The PGA of America serves more than a million fans, but struggled to deeply connect with them. The organization had difficulty segmenting their audience, and implementing and analyzing their campaigns was time-consuming.
Act-On and its seamless integration with Microsoft Dynamics and PowerBI changed all that. Now the PGA runs campaigns 3x faster and can easily analyze and optimize their efforts. And their PGA Championship campaign had phenomenal success engaging fans.
Highlights
- 75% email open rates
- 70% conversion rates
- Record breaking ticket sales 10 months before the event