Today’s happy customers are tomorrow’s brand champions, and nothing improves your word of mouth marketing efforts than true customer advocacy. Act-On empowers marketers to build authentic connections through holistic customer loyalty programs that educate customers, improve engagement, and drive expansive growth from within.
By deploying automated customer loyalty programs through Act-On, you can show your appreciation for your clients and incentivize long-term engagement. Our automated analytics tools provide the in-depth insights you need to score and segment your top customers and then develop effective and innovative customer loyalty programs. Personalize your messaging, recommendations, and incentives, and track behavior in-real time to improve over time.
Give your most supportive and enthusiastic clientele a virtual megaphone with simple and effective customer advocacy programs. With Act-On, you can transform happy customers into brand advocates leveraging marketing automation to create customized messaging, content, and surveys that reveal customer satisfaction and enable deeper affinity between your brand and your fans. By inspiring new customer advocates to raise awareness about your offerings, you’ll enhance your brand reputation and exceed your customers’ needs.
Orchestrating great customer engagement campaigns helps you to foster long-term customer connections that will drive your loyalty marketing efforts for years to come. Jumpstart these conversations with Act-On’s behavioral tracking tools and leverage the data to craft informative and actionable customer engagement campaigns and personalized content. Show your customers the value of your products, best practices for maximizing their use, and exciting promotions for upcoming offerings.
The digital revolution hasn’t lessened the importance of word of mouth marketing; it has increased it exponentially. Ensuring great customer advocacy through online and in-person reviews and referrals is not only more important than ever, though. It’s also never been easier, especially with Act-On’s word of mouth marketing tools. Use our marketing automation platform to promote brand awareness, drive more sales and revenue, and increase customer advocacy through great NPS and referral programs.
Deliver high-performing brand loyalty and rewards programs that engage your customers and convert them into brand advocates. Our loyalty solutions can help you entice customers to buy from you again and again and sing your praises to their friends and family online and in person. Our automated welcome and transaction campaign tools keep your audience engaged and can generate email engagement rates above 60%.
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